App Store support

Music Orchestrator Support

Get help with Music Orchestrator for macOS, document workflows, import/export behavior, and launch readiness.

App support

Email support@musicorchestrator.com for product support, App Store questions, and release availability.
Include your macOS version, app version, document type, and a short description of what happened.
Attach screenshots or sample files only when you are comfortable sharing them.

Document workflow

Music Orchestrator uses native .orchestra documents for saved scores.
The app is designed for Mac App Store sandboxing and user-selected file access.
Keep separate backups of important scores, exported MusicXML, MIDI, and PDF files.

Import and export

MusicXML and Standard MIDI support are scoped foundations and may report unsupported elements.
PDF export is based on the current engraving layout foundation for supported score content.
Finale migration relies on user-exported MusicXML/PDF references and review notes.

Contact

For support, email support@musicorchestrator.com.

Music Orchestrator is published by RQM Technologies LLC. Support responses are handled through the public product contact above.